At Timelysalary, we are committed to following the regulatory guidelines set by the Reserve Bank of India (RBI) to ensure customer protection and transparency.
After your loan has been disbursed, you have the option to cancel and refund the loan within a specific window known as the "Free Look Period".
In case you decide to exercise the Free Look Period option, strict repayment rules apply:
Please note that administrative costs incurred during the loan setup are non-refundable. These fees were consented to during your loan confirmation:
Duplicate Payment: If you made a double payment, inform us immediately. After verification, the extra amount is refunded to the original method within 7–10 business days.
Refund Process: Once approved, we send a confirmation email with transaction details to ensure a smooth resolution.
Contact our support team immediately to initiate the process.